Like other businesses who actually care about and value their customers, we regularly ask our customers to tell us about their experience dealing with RP Emery and Associates. This serves to help us identify where we can improve our service and pinpoint any problems that need our attention.
These are just some of the comments we regularly recieve that make our job a little more enjoyable.
You have an impressive service here – it’s firmly in my web favourites.
Awesome service loved it and this email takes you from magic into legend ...
wow, full respect!! ;)
I found the commercial lease agreement invaluable, and was exactly what I was
As a graduate of the University of Canberra Masters of Legal Studies I found that the product that you supply of great benefit and would be more than happy for you to use me as a testimonial
J Boland Sandstone Point QLD
The product was quick and service was good had to make some mods to the template but for the price and a legal saving of $900 well worth it.
Patrick M. Eagleby QLD
Thank you so much for the Residential Tenancy Agreement Kit NSW download.
Everything worked great. I will recommend your services to my friends. Millions
The contract we downloaded met our needs at a fraction of the cost of using a lawyer. We were able to tailor it to our exact requirements. The process was very easy and your customer service and follow-up emails excellent. We felt that you really care about your customers.
Cassandra N. Vaucluse NSW
Thank you very much for your support. We and our tenant are very happy with your
complete, easy, and ready to use residential tenancy agreement kit and have
quickly put it to good use.
Thanks for your prompt response, also for the way you have responded, if all organisations handled customer queries as quickly and efficiently as you have, we would all be better off.
Thanks for your follow up. The entire process was easy and documents accurate
and complete. Again, thank you for offering your assurances.
Stav, Donna and Kids
Simple,Seamless and Document required only minimum of amendments. Alternative was a several thousand dollar spend with lawyers.
Dennis B. Vaucluse NSW
The process was straightforward and everthing worked exactly as the instructions indicated, it was an excellent way to get information. so many web sites are either 3rd party and or boring to wade through to get anywhere. Peter C. Rapid Creek NT
We have had other legal documents before and found them confusing. This was easy to do for both parties and gives us peace of mind that all is covered.
Rodney P. Hawthorn Vic
The document I was looking for was well described on the website and the process of ordering & purchasing was easy, efficient and straight forward.
Saves me the hours and the stu..ing around getting something formulated
Excellent material, first class product, will save us a fortune in legal fees .
I actually sat down with the tenant and told him we are doing this for the first time and requested him to be patient. It was very easy and direct in filling, reading and understanding. We agreed to it, then printed and signed the contract within one hour. It was the first time for me as a landlord. The tenant had rented before and had signed paper copies so he knew what he was doing. We both found the process very easy and time efficient.
Having struggled to obtain samples of such legal contracts and not wanting to approach a solicitor, this was the best solution for me. It certainly saves me cost.
Pearly G. Bexley NSW
Everything was so easy - from finding the website to searching for the required document to downloading and finally processing the changes for our client.
Richard A. Hyde Park SA
Easy to locate - easy to understand and a very fast process - no time wasted!
You had exactly what I needed and it was easily accessed. I didnt have to wait a few days for the file to be e-mailed or sent.
The website and applications were easy to work with and the download was simple. The template is excellent and negates the need to purchase bulk stationary. Overall very happy and appreciative of the services you offer.
It took all the hassel out of it. I thought it would be harder to do it myself but it was all self explanatory. The email and downloads were quick and there was no waiting around.
I was not sure if I had ordered the correct form , plus completing etc. I phoned in twice got all the help required ,in a nice and helpful manner , plus in a nice and polite way , nothing was to much bother .Very many thanks.
Easy to find information, exactly what I was looking for, cheap to purchase and quick to download.
I didnt realise that completing legal documentation could be that easy. I wanted the security of the legal framework without the expense.
It was very quick and direct, I was able to give the contracts straight away to my new tenants without going through a real estate agency. thankyou
It was quick and easy. I didnt have to wait long to be able to use what I had ordered.
It was easy to purchase, easy to understand and response to my email question was quick.
It is quick and convinient to access. The templates are clear and easy to use.
Great work keep it up!
fantastic idea ! thankyou
A Leonard NSW
Thankyou for a great product.