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Tenancy Agreements


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Writing well, just like speaking well is a valuable communication skill especially when it comes to business matters.

Business letters tend to be more formal and are often sent to people we don’t know. They need to convey the right tone - whether it be authority, disagreement, satisfaction or gratitude.

Whenever you write to a prospect, customer, supplier or an employee it is vital to present aprofessional document so you can make the right impression.

To get you started, we've prepared a list of standard business letter templates. You can use them freely for your own use with our compliments.

You are not permitted to reproduce these letters on any medium for public display or re-sale.

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Dear ________________:


If you remember, we wrote to you about our terms on open account and are wondering if perhaps the personnel in your accounts payable department are unaware of these terms. If this is the case, we would appreciate it if you would bring this letter to their attention so that we may clear up any misunderstanding in regards to your account.

The 2% discount we offer our customers is only applicable when the merchandise received is paid for within ( 10 ) days of delivery. We have been receiving your payments more than ( 10 ) days after delivery. While you are under no obligation to pay sooner, this does not entitle you to take advantage of the discount.

Presently, the 2% discount is being deducted from the face of the invoice and our charges for your earlier unearned discount, which we have added to your statements, are being disregarded.

The total amount due us at this time for unearned discounts is $_______. We must ask that you remit your cheque in that amount to us as soon as possible.

We do appreciate your business and hope that this letter will help to clarify any misunderstanding.




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