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We’ve prepared a bundle of letter templates to be used in general business situation. Feel free to use them with our compliments. However we ask that you do not reproduce these templates on any medium for public display or re-sale.

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Dear ________________:


This is to acknowledge receipt of the above referenced order and to inform you that the merchandise does not meet my specifications.

Whereas I ordered: ___________________________________.

You sent me: _________________________________________.

Inasmuch as this item was intended as a gift, I must cancel my order and request a refund for the merchandise.

If you will provide me with your instructions for returning this merchandise to your firm, I will arrange for its speedy delivery.



© R. P. Emery & Associates –

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